RJ Friedlander is the founder and CEO of ReviewPro. ReviewPro enables hoteliers to increase guest satisfaction and online revenue by more effectively managing their online reputation and presence on leading social media sites. The company provides the analysis, customer intelligence, competitive benchmarking and reporting needed to help hotel professionals manage their organization more efficiently.
ReviewPro aggregates hundreds of millions of social media mentions, in 35+ languages, from hundreds of the most relevant Online Travel Agencies (OTAs), review websites and social media platforms.
After rapid growth in the European market, the company has expanded internationally and has quickly grown its client roster to thousands of hotels in over 80 countries which include companies like Meliá Hotels International, Louvre Hotels Group, The Red Carnation Hotel Collection, CitizenM and Estrel Berlin.
Prior to ReviewPro, Friedlander worked for 18 years in the Internet and technology sector in Europe, the US and Asia. He spent 10 years as a senior executive in Grupo Planeta, one of Spain’s largest media companies, overseeing the group’s Digital Media Division. In addition to running the day-to-day business of ReviewPro, he is an advisor and private investor in several other Internet and technology companies.
Twitter: @rjfriedlander, @reviewpro